Birch School of Herbal Medicine operates the www.birchshm.co.uk website

This website is designed to comply with the Data Protection Act 2018 and the EU General Data Protection Regulation 2018 regarding data protection and user privacy.

Birch School of Herbal Medine is committed to ensuring that your privacy is protected.  Any information provided by which you can be identified when using this website will only be used in accordance with this privacy policy.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our website.

Information Collection and Use

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

• Name
• Email address, telephone number.

We will not use or share your information with anyone except as described in this Privacy Policy.

Why do we collect this information?

• To facilitate and deliver our services
• To respond to an enquiry
• To send administrative information to you

How long we keep your information.

• We retain personal data only for as long as necessary.
• Student records may be kept for up to 7 years after completion.

Retention periods may vary according to legal, regulatory, insurance or professional requirements.

Controlling your personal information

You may choose to restrict the collection or use of your personal information, by limiting the information you provide or opting out of marketing communications.
Under UK GDPR, you may have the right to

• Access your personal data.
• Correct inaccurate data
• Request erasure of data
• Restrict processing
• Complain about data handling

We will not distribute or sell personal information to third parties without your consent unless we are required by law to do so.

Security

The security of your Personal Information is important to us. In order to prevent unauthorised access, we implement appropriate technical and organisational measures including:-

• Password protected systems
• Access controls
• Secure storage of paper records
• Encryption where appropriate
• Regular security reviews

Log Data

We collect information that your browser sends whenever you visit our Service. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.  We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service

Complaints

If you are dissatisfied with how we process your personal data, please contact us first so that we may address your concerns.
You also have the right to lodge a complaint with :

Information Commissioners Office
Website: ico.org.co.uk

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Compliance With Laws

We will disclose your Personal Information where required to do so by law e.g. a court order or other governmental request.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

office@birchshm.co.uk

 Last updated: 03/06/2026